Frequently Asked Questions

What Types of Damage Do You Specialize in Restoring?

At TomCon Restoration, LLC, we specialize in demolition and restoring a wide range of damage, including water damage, fire damage, mold remediation, storm damage, and biohazard cleanup. Our team is trained and equipped to handle any type of disaster with precision and expertise.

How Quickly Can You Respond to an Emergency?

We understand that emergencies can happen at any time, which is why we offer 24/7 emergency response services. Our team is always on standby and ready to spring into action whenever you need us. We strive to arrive at your property promptly to assess the situation and begin the restoration process as soon as possible.

Are Your Technicians Certified and Trained?

Yes, all of our technicians undergo rigorous training and certification to ensure that they are equipped with the knowledge and skills necessary to handle any restoration job with professionalism and expertise. We stay up-to-date on the latest industry standards and best practices to deliver the highest quality service to our clients.

How Long Does the Restoration Process Typically Take?

The duration of the restoration process depends on the extent and severity of the damage. Our team will assess the situation and provide you with an estimated timeline for completion. We work efficiently and diligently to restore your property as quickly as possible without compromising on quality.

Do You Work With Insurance Companies?

Yes, we have experience working with insurance companies and can assist you throughout the claims process. We will document the damage, provide detailed estimates, and communicate directly with your insurance adjuster to ensure a smooth and hassle-free experience for you.

Will My Homeowner's Insurance Cover Water Damage?

It depends on the cause and type of water damage:

Sudden, accidental damage (e.g. burst pipes) is typically covered
Gradual damage or neglect usually isn’t covered
Flood damage requires separate flood insurance
Sewer backups may require additional coverage

How Fast Can Mold Form on Water-Damaged Drywall?

Mold can start growing on water-damaged drywall within 24–48 hours under the right conditions (moisture and temperature). Visible mold growth may appear within 1–2 weeks.

How Can You Determine Water Damage in a House?

Look for these signs:

Water stains or discoloration on walls/ceilings
Warping or buckling of floors
Musty odors
Visible mold growth
Increased humidity or condensation
Dripping sounds or watermarks

What Should I Do After a Flood, Sewage, or Water Leak?

Key steps to take:

Ensure safety (turn off electricity if needed)
Stop the water source if possible
Remove standing water and dry the area quickly
Remove wet items and materials
Disinfect affected areas, especially for sewage
Document damage for insurance claims
Contact professionals for extensive damage or mold